Chrisp Street Health Centre

100 Chrisp Street, Poplar, London E14 6PG - Tel: 020 7515 4860

Patient Participation Group (PPG) 

to consult and plan with patients whenever possible on the facilities and provision of services
to bring a sense of ownership and partnership between practice staff and patients
to give practice staff and patients the opportunity to discuss topics of mutual interest
to allow patients to make positive suggestions about the practice and their own healthcare
to develop self-help projects to meet the needs of fellow patients
to act as a representative group that can be called upon to influence the local provision of health and social care.

 

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In 2006 we formed our Patient Participation Group (PPG). The PPG meets every 3 months at lunch 1-2pm or in the evening between 6-7pm. Dates are publicised in advance. As well as patients, the Practice Manager, a senior receptionist and a GP attend the meeting.

 

Over time the PPG has evolved. Members have come and gone, but it still remains an important forum for us to have a mutually agreed agenda with our patients and discussions about the following areas:

  • Getting patient views and suggestions about services in the Practice and areas patients feel could be improved
  • Getting feedback about changes we have made
  • Agreeing mutual priorities for the year ahead
  • Discussing topics in the NHS that are of interest or that patients would like to know more about

 

For instance, at recent meetings we have discussed:

  • Our survey results, including Friends & Family data
  • The changes we have made to improve the way we answer the phone
  • The different types of Data Sharing within the NHS
  • Agreed priorities and a plan of action for the year ahead
  • The Save Our Surgeries campaign and the implications of changes to GP funding.

 

Would you like to take part - new members always welcome?

 

If so, please attend our next Patient Participation Group Meeting in Health Education Room at Chrisp Street Health Centre on Tuesday 10 October 2017 at 1pm. Refreshments provided!

For more information, call the Surgery on 020 7515 4860.

 

In addition, we are looking for new ways to engage with our patients particularly younger patients, parents of young families (or parents to be), patients with disabilities, carers and those from different ethnic backgrounds. If coming to a meeting is not for you, we want to find the best way to get representation from you, whether that's meeting in the day time, away from the practice or virtually, online. 

If you would like to contact us about the Patient Participation group, please click here to send us a message

 

Previous Newsletters

 

Summer 2017

Spring 2017

Winter 2016

Autumn 2016

Summer 2016

Spring 2016

Winter 2015

Summer 2015

Spring 2015

Winter 2014

Autumn 2014

July / Aug 2014

Mar / Apr 2014

Jan / Feb 2014

Nov / Dec 2013

Aug / Sept 2013

Jun / Jul 2013

Mar / Apr 2013

Jan / Feb 2013

 

PPG Minutes

 

July 17

April 17

January 17

October 16

July 16

April 16

January 16

October 15

July 15

March 15

January 15

October 14

July 14

 

Previous Annual PPG Reports

 

Patient Participation Group (PPG) Report 2015/16

Patient Participation Group (PPG) Report 2014/15

Patient Participation Group (PPG) Report 2013/14

 

We are proud members of the National Association for Patient Participation

NAPP